Privacy Policy
Last updated: January 31, 2026
This Privacy Policy describes how Go True Global LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to any visitor or customer using our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
Personal Information We Collect
Information You Provide Directly
When you use our Services, you may provide personal information including:
- Name, email address, and phone number
- Billing and shipping address
- Order details and payment confirmation
- Communications sent to us via email, forms, or customer inquiries
Providing certain information is necessary to complete purchases and receive customer support.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and device information
- Pages viewed and interactions with the Site
This information is collected through cookies and similar tracking technologies.
Information from Third Parties
We may receive information from third-party service providers who support our website and business operations, such as:
Website hosting and analytics providers (including Squarespace)
Payment processors
Shipping and fulfillment partners
Advertising and marketing partners
Any information received from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use personal information to:
Process and fulfill orders
Communicate about purchases, updates, or customer support inquiries
Customize and personalize products
Improve website performance and user experience
Send marketing or promotional communications (you may opt out at any time)
Detect and prevent fraud or misuse of our Services
Comply with legal and regulatory obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website, analyze site traffic, remember user preferences, and support marketing efforts.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Site.
Our website recognizes the Global Privacy Control (GPC) signal, which allows users to opt out of certain data sharing and targeted advertising where legally required.
Sharing Your Personal Information
We may share personal information with:
Service providers who help operate our business (payment processors, shipping providers, analytics services)
Marketing and advertising partners, as permitted by law
Legal or regulatory authorities when required
We do not sell personal information in the traditional sense.
User-Generated Content
If you submit reviews or other content publicly on our Site, that information may be visible to others. We are not responsible for how third parties use publicly shared information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.
Data Security and Retention
We take reasonable measures to protect your information, but no system is completely secure. Personal information is retained only as long as necessary to fulfill business, legal, or operational purposes.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
International Users
Your information may be processed or stored outside of your country of residence. Where required, we rely on appropriate safeguards to protect your data.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Go True Global LLC
📧 info@gotrueglobal.com
📍 8801 Fast Park Dr., Raleigh, NC 27617