Privacy Policy

Last updated: January 31, 2026

This Privacy Policy describes how Go True Global LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any visitor or customer using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Personal Information We Collect

Information You Provide Directly

When you use our Services, you may provide personal information including:

- Name, email address, and phone number

- Billing and shipping address

- Order details and payment confirmation

- Communications sent to us via email, forms, or customer inquiries

Providing certain information is necessary to complete purchases and receive customer support.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

- IP address

- Browser type and device information

- Pages viewed and interactions with the Site

This information is collected through cookies and similar tracking technologies.

Information from Third Parties

We may receive information from third-party service providers who support our website and business operations, such as:

Website hosting and analytics providers (including Squarespace)

Payment processors

Shipping and fulfillment partners

Advertising and marketing partners

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use personal information to:

Process and fulfill orders

Communicate about purchases, updates, or customer support inquiries

Customize and personalize products

Improve website performance and user experience

Send marketing or promotional communications (you may opt out at any time)

Detect and prevent fraud or misuse of our Services

Comply with legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website, analyze site traffic, remember user preferences, and support marketing efforts.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Site.

Our website recognizes the Global Privacy Control (GPC) signal, which allows users to opt out of certain data sharing and targeted advertising where legally required.

Sharing Your Personal Information

We may share personal information with:

Service providers who help operate our business (payment processors, shipping providers, analytics services)

Marketing and advertising partners, as permitted by law

Legal or regulatory authorities when required

We do not sell personal information in the traditional sense.

User-Generated Content

If you submit reviews or other content publicly on our Site, that information may be visible to others. We are not responsible for how third parties use publicly shared information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.

Data Security and Retention

We take reasonable measures to protect your information, but no system is completely secure. Personal information is retained only as long as necessary to fulfill business, legal, or operational purposes.

Your Privacy Rights

Depending on your location, you may have the right to:

- Access personal information we hold about you

- Request correction or deletion of your information

- Opt out of marketing communications

To exercise these rights, please contact us using the information below.

International Users

Your information may be processed or stored outside of your country of residence. Where required, we rely on appropriate safeguards to protect your data.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Go True Global LLC
📧 info@gotrueglobal.com
📍 8801 Fast Park Dr., Raleigh, NC 27617